FAQs
How does the ordering process work?
Our ordering process is simple:
- Configure your drum enclosure using our online configurator.
- Submit your order and pay the $250 Order Fee.
- Our team reviews your enclosure configuration, installation location, and project requirements.
- We contact you to confirm project details and answer any questions.
- You receive your final project proposal and invoice.
- Once approved, production begins.
- We coordinate delivery and installation with your team.
What is the $250 Order Fee?
The $250 Order Fee reserves your place in our project queue and allows our team to begin reviewing your project.
The Order Fee is applied toward your final invoice and is not an additional charge.
The Order Fee is non-refundable.
Is the $250 my full payment?
No.
The $250 Order Fee is only the initial payment used to begin the project review process.
After we review your project and confirm all details, you will receive the final invoice for the remaining project balance.
How do I see the full project price?
Within the configurator, select your enclosure and desired options.
Then open the Pricing Details section to view:
- Enclosure Price
- Add-ons
- Destination & Installation Fee
- Order Fee Due Today
- Estimated Project Total
- Remaining Balance
Pricing updates automatically as you make selections.
What is the Estimated Project Total?
The Estimated Project Total represents the estimated cost of your enclosure project based on your selected enclosure, add-ons, and estimated Destination & Installation Fee.
Final pricing is confirmed after our team reviews your project.
What is the Destination & Installation Fee?
The Destination & Installation Fee is an estimate of the costs associated with delivering and installing your enclosure.
This estimate is based on your installation address and project location.
Final delivery and installation pricing may vary depending on:
- Travel distance
- Site accessibility
- Building access
- Elevator availability
- Stair access
- Freight requirements
- Installation complexity
Most projects remain within the estimated range displayed in the configurator.
Why do you review every order?
Every Church Enclosures project is custom-built.
Reviewing each order helps us:
- Confirm your enclosure configuration
- Verify installation requirements
- Confirm delivery logistics
- Ensure accurate pricing
- Prevent unexpected surprises during installation
This process helps us provide the best experience possible.
Are your enclosures custom-built?
Yes. Every enclosure is built specifically for the church and project ordering it.
Because our products are custom-built, project details are reviewed before production begins.
How long does production take?
Most projects have an estimated production window of:
6–10 Weeks
Production timelines may vary depending on project scope, current production volume, and material availability.
Can I make changes after placing my order?
Yes.
Our team will review your project with you before production begins.
Changes requested after final approval or after production has started may result in additional costs or schedule adjustments.
Do you install the enclosure?
Yes.
Church Enclosures offers professional delivery and installation services.
Installation requirements are reviewed as part of the project review process.
What information should I have ready before ordering?
We recommend having:
- Church name
- Church installation address
- Contact information
- Worship or production team contact
- Preferred enclosure model
- Any desired add-ons
What if I have questions before ordering?
We're happy to help.
Use the Support button in the configurator or contact our team directly:
+1 (407) 536-7424
Our team can answer questions about enclosure models, installation requirements, pricing, and project planning.
When will I receive my final invoice?
After your order is submitted, our team will review your project and confirm all details.
Once the review is complete, you will receive your final proposal and invoice for approval before production begins.
Do you ship nationwide?
Yes.
We work with churches throughout the United States.
Delivery and installation estimates are calculated based on your project location and are reviewed before final approval.
Can I pay by credit card?
Yes.
We accept major credit cards as well as Apple Pay, Google Pay, and other payment methods supported through our secure checkout system powered by Stripe.
What happens after I place my order?
After placing your order:
- You receive a confirmation email.
- Our team reviews your project.
- We contact you if additional information is needed.
- Final pricing is confirmed.
- You receive your project invoice.
- Production begins after approval.
- We coordinate delivery and installation.
Our goal is to make the process simple, transparent, and stress-free for your church.